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 Shipping Information & FAQs

Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept Visa, Mastercard and Maestro. You may send your credit card information via phone, fax, post or over the Internet.

Shipping And Handling £4.99 postage and packing to anywhere in UK mainland. For heavier items marked with a are £6.99 each. For overseas charges please e-mail us at info@tensormarketing.co.uk

Delivery Schedule UK mainland customers should receive their order within 21 working days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All of our products come with 30 DAYS HOME APPROVAL and a FULL 2 YEAR WARRANTY.

Contact Us If you need to reach us, please email us on info@tensormarketing.co.uk, alternatively, you can call on International 01325 469181 or fax us on 01325 381386 or write to us at Lingfield Way Yarm Road Business Park Darlington Co. Durham DL1 4XX United Kingdom

Privacy Policy Tensor Marketing Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart .

Returns Policy BUY WITH CONFIDENCE ON 30 DAY HOME TRIAL: If you are dissatisfied for any reason with your purchase, simply return the goods to us within 30 days for replacement, exchange or full refund. Please note: the Company does not pay return postage. Returned parcels remain the customer's responsibility until safely received by us. Additional parcel insurance is recommended when returning goods valued over £30.

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Tensor Marketing Ltd Lingfield Way, Yarm Rd Business Pk, Darlington Co. Durham DL1 4XX
Phone:01325 469181    Fax: 01325 381386    Email: info@tensormarketing.co.uk
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